Enable push notifications (macOS / iOS)
If Filo isn’t popping banners or showing badge counts, the OS probably never got permission. Here’s how to fix that.
macOS
Step
What to do
1
Open System Settings → scroll the left sidebar and click Notifications.
2
On the right, scroll the app list, select Filo Mail.
3
Toggle Allow Notifications ON at the top.
4
Pick your style—Banners or Alerts—and enable Badge App Icon if you want unread counts in the Dock.
5
(Optional) flip Play sound for notifications to ON so Important mail never slips by.
iOS
Step
What to do
1
Open the Settings app → Notifications.
2
Tap Filo Mail in the app list.
3
Turn Allow Notifications ON.
4
Choose delivery style (Lock Screen, Notification Center, Banners) and switch Badges ON for icon counts.
5
(Optional) enable Sounds so you’ll hear Important messages arrive.
Fine-tune inside Filo
Go to
Settings→Notification.Choose which categories trigger alerts:
Important only (default)
All Emails
None
Changes take effect immediately.
Still not seeing alerts?
Issue
Fix
Focus / Do Not Disturb active
Check Control Center (macOS & iOS) and turn off Focus modes.
Low Power Mode (iOS)
Background fetch can pause—disable Low Power Mode or plug in.
Network restrictions
VPN or firewall may block push—test on another network.
Background App Refresh off (iOS)
Settings → General → Background App Refresh → enable Filo Mail.
Once notifications are enabled, real-time banners and badge counts keep you on top of what matters.
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